Privacy and Personal Data Protection Policy
This document clarifies how personal information is collected, processed, and safeguarded when interacting with Iceeye across the European Union.
1. Categories of Processed Data
We process only data strictly required to deliver informative content and fulfill product courier shipments:
- Information provided by user during order placement: name, phone number, shipping address within the European Union, and courier delivery notes;
- Technical logs: anonymized IP address, browser type, operating system, language headers, and server access timestamps.
2. Legal Bases and Purposes of Processing
Personal data is handled under consent and contractual pre-fulfillment obligations (Art. 6(1)(b) GDPR):
- Arranging courier doorstep delivery of requested packages;
- Phone or SMS verification of delivery time slots by the dispatch team;
- Maintaining server stability and anti-abuse safeguards.
3. Cookie Policy
Our website utilizes strictly essential technical cookies necessary for page navigation, session package selection, and visual accessibility preference storage.
We do not deploy invasive marketing trackers or third-party profiling pixels.
4. Your Rights Under European Law
Under the General Data Protection Regulation (GDPR), users retain fundamental statutory rights:
- Right of Access (Art. 15 GDPR): obtain confirmation and copies of personal data held;
- Right to Rectification (Art. 16 GDPR): request correction of inaccurate details;
- Right to Erasure (Art. 17 GDPR): request data deletion once fulfillment is concluded;
- Right to Withdraw Consent: retract previously given consent at any time.
5. Data Controller Contact
To exercise any of the statutory rights above or submit queries, send an email to:
Official Data Privacy Address
Requests are addressed within 30 calendar days as per EU requirements.
Review also our Terms of Use.